Hardik Rathod

Cloud Engineer | AWS Specialist

Download Resume Explore My Work

About Me

I am an IT professional with expertise in cloud infrastructure, specializing in AWS and virtualization technologies. I have hands-on experience managing services like EC2, S3, RDS, VPC, and many more to deliver scalable, cost-efficient solutions.

My strengths lie in optimizing performance, troubleshooting, and ensuring system reliability. With a foundation in Information Technology Engineering from Gujarat Technological University, advanced studies in Virtualization and Cloud Computing, and Big Data Solution architecture from Conestoga College, and a passion for solving complex challenges, I aim to expand my cloud engineering and DevOps skills, driving innovation and operational efficiency.

Professional Experience

Production Team Member
Toyota Motor Manufacturing Canada | Cambridge, Ontario | June 2024 – September 2024

Assembled vehicle components on a production line with zero defects across 350+ units daily.
Conducted thorough inspections of parts and assemblies, achieving a 98% quality compliance rate.
Upheld safety with PPE and protocols, mitigating 10+ hazards monthly.
Adapted to 4+ station rotations per shift with no downtime, supporting a 15% increase in team output.
Customer Service Associate
Fat Bastard Burrito | Port Perry, Ontario | May 2022 – December 2022

Delivered exceptional customer service by resolving 60+ queries weekly with a 96% satisfaction rate; Discovered empathy strengthen customer loyalty.
Processed 80+ transactions, account inquiries, and billing tasks per shift with 100% accuracy.
IT Support Specialist
Ample Infotech | Ahmedabad, India | August 2019 – April 2021

Provided first-level technical support, resolving 30+ network issues weekly with a 90% success rate.
Built a troubleshooting guide and tool, speeding diagnosis by 25%.
Reduced average ticket resolution time by 20% and improved first-call resolution rates by 15%, handling 50+ tickets monthly.

Education

Postgraduate Certificate in Big Data Solution Architecture
Conestoga College | Kitchener, Canada | Graduated: August 2023

Courses: Data Analysis, Mathematics, Algorithms, R Programming, NoSQL, Programming for Big Data, RDBMS, MySQL Server, Software Quality, Hadoop, Hive, Kafka, Web Analytics and Business Intelligence, Tableau, Selenium Testing, Postman API
Postgraduate Certificate in Virtualization and Cloud Computing
Conestoga College | Waterloo, Canada | Graduated: December 2022

Courses: Cloud Technologies, AWS, Azure, GCP, Containerization, Foundation of Virtualization, Desktop Virtualization, Server Virtualization, Hybrid Solutions, Integrating Disparate Solutions, Virtualization, Big Data, and Cloud, Migration Planning
Bachelor of Engineering in Information Technology
Gujarat Technological University | Ahmedabad, India | Graduated: May 2019

Courses: C/C++, DBMS, Data Structure, Operating System, Computer Network, Computer Organization, Algorithms, OOPS, Java, Web Technology, DotNet Technology, Information and Network Security, AI, Python, Distributed DBMS

Technical Skills

AWS

Docker

Terraform

Python

HTML

CSS

JavaScript

Java

Database

Networking

Tools

Projects

Certifications

Interests

I enjoy creating music and singing in my spare time.

Listen to My Music